Store Policies

Returns/Cancellations

If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less 25% restocking fee, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 25% restocking fee (totaling 40%) will be assessed on any sealed product that is opened or removed from its original packaging.

Please note that we do not permit the return of the following products:
   1. Special orders and products that are custom configured to your specifications.
   2. Products sold "as is" or "used" or that have been installed or used after receipt.
   3. Firearms, once transferred to buyer.
   4. Illumination devices, electronic sights, optics and night vision equipment.

NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.

The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.

In-store Prices Vs Online Prices

Due to the changing cost in items daily, prices online will not reflect in-store pricing. Items that may have had shipping cost or sale cost involved in-store may be reflect a higher or lower price on the shelf than online price.

Website Disclaimer

Other items available for sale not listed on this website include discontinued parts or parts for firearms no longer produced. Please contact us if you have any questions regarding parts for firearms no longer produced (such as Vietnam era upper receiver units, obsolete fire control parts, etc.).

All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.

Used Firearms

The seller provides all descriptions for used items. All descriptions for used items are honest and based on actual items being offered for sale. Items being sold in this manner will be marked as such. All sales on used items are final. Photos will be provided when available. Any Firearms that are "USED" will be listed as such.

General Firearm Sales

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. You must be 18 or older to purchase a long gun and 21 or older to purchase a handgun per ATF rules, but state and local laws may differ and you will need to check your local laws before purchasing a firearm.

All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

Customer Service

If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact Us page.

Consumer Data Privacy

We respect your privacy and are committed to protecting it.

The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.

The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.

Secure Transmission

All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a website and a visitor's Web browser. This link ensures that all data passed between the website and the browser remains private and secure.

Order Fulfillment

All orders are shipped promptly from our warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

Online Price & Description Errors

Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

If an item's description contains an error such as incorrect photo, price, accessory or description and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that $dealerName will be the final arbiter of discrepancies in the online catalog.

Ammunition Purchases

You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations. *All ammunition sales will comply with local and state laws and will not be shipped to any restricted areas.*

Shipping

Badwoodsoutdoors.com will ONLY transfer ownership of a firearm to individuals or agencies in possession of a valid Federal Firearms License (FFL). This means we cannot ship directly to you unless you are a VALID Federal Firearms Licensee.



If you are not a valid FFL holder, badwoodsoutdoors.com will transfer your purchased firearm to your choice of a licensed gun dealer in your state if it is legal to do so.

It is your responsibility:

to ensure that a firearm is legal to own in your state.

to complete all required paperwork when you pick up your purchase from your local dealer

You may be required to pay a transfer fee at your local dealer.

The buyer is responsible for contacting their transferring FFL to request they send a copy of their FFL to us.

Contact us:

badwoodsoutdoors@yahoo.com
606-656-0201
Fax 606-656-0201



Orders process and ship within 3-7 business days normally upon receipt of full payment and a valid FFL if applicable. (DUE TO COVID-19 SHIPPING TIMES CAN VARY.)

We ship to the lower 48 ONLY.

All handguns are shipped via a 2-day UPS, USPS or Fedex Express.

EXCLUDING - Hawaii, Alaska, Guam, U.S. Virgin Islands, and Puerto Rico


ACCESSORY RETURNS

Returns are ONLY accepted for merchandise found defective immediately upon receipt and returned within 10 calendar days of receipt.
Accessory items that have been opened from the manufacturer packaging will not be accepted for return.
Returns will NOT be accepted for any accessories that have been installed/mounted. Most accessory items have a manufacturer warranty. Please contact the manufacturer if there are any issues with / post installation.
Original shipping charges are NOT refunded if the item is NOT found to be defective. Customers will be responsible for return shipping in these cases. These orders may be subject to a 10% restocking fee.
All Ammunition Sales / Ammo Components are Final and Non-Returnable.
Scopes / Optics Sales - Customers must work through the manufacturer if a defect is not identified immediately upon receipt.

NEW FIREARM RETURNS

Please take your time to inspect all firearms thoroughly BEFORE proceeding with the transfer. Once a new firearm is transferred to you, it is considered used, even if un-fired. We will not accept returns on firearms once they have been transferred into your possession. Also, we DO NOT reimburse FFL transfer fees on returned items. Upon discovering a defect AFTER the transfer, the firearm MUST be returned directly to the the manufacturer for replacement or repair (in accordance with manufacturer's warranty policy).
By sending a defective firearm directly to the manufacturer, you can avoid the unnecessary transfer fees associated with returning the firearm to us through your local FFL dealer. Manufacturer repaired firearms can be returned directly to the customer without additional FFL transfer or associated fees.
In the case of failed background checks and incorrect ordering original shipping charges are NOT refunded if the item is NOT found to be defective. Customers will be responsible for return shipping in these cases. These orders may be subject to a 10% restocking fee.


Freight items - Some items may not show actual shipping cost. Large items or Freight items will have additional freight cost that may not be included in the cart. If this is the case you will be contacted with the actual shipping cost of the item.



ALL RETURNS TO OUR WAREHOUSE/STORE MUST SHIP TO

Badwoods Outdoors
2709 Cumberland Falls Highway
Corbin, KY 40701



PICKING UP ITEMS FROM OUR RETAIL STORE

If you intend to pick up an order from our retail store, please allow 4-7 business days before attempting pickup. When your order is ready for pickup, you will receive an email informing you that your order has arrived and is available, typically in 4-7 business days.

We must charge Kentucky sales tax (6%) if you pick a gun up from the retail store. (You should see this amount calculated into your order before you complete your purchase).

All Kentucky Residents must show a valid Kentucky ID when picking up the Firearm. For example an expired ID or Drivers License IS NOT VALID.

If you are not a legal resident of Kentucky, you cannot pick up a handgun from our store; you must have the gun transferred to a dealer in your state. You may pick up a rifle or shotgun from our store if it is legal to own it in your state of residence and you have a valid Drivers License from you state.

All Firearms purchases picked up in store will require National Instant Criminal Background Check. Or a valid Kentucky Concealed Deadly Weapons License.

If we received a "DENIED" response from NICS you will be required to pay for the $20.00 Background fee and a 25% restocking fee to have the returned.


IF YOU ARE DENIED AT THE TIME OF PICKUP AT YOUR FFL

It is your obligation to ensure that you are legal to own or Purchase a Firearm. Badwoods Outdoors will not refund any sale that is denied by the National Instant Criminal Background Check System or for any reason the FFL that you chose to receive or transfer your item denies you in the completion of your transaction for reasoning conflicting with Federal or State Law such as you are intoxicated, under the influence of narcotics or medications, Anger issues etc.